Stop Guessing. Start Running Your NDIS Disability Support Business with Confidence
The Real Cost of Running a Business
We There are 3 core layers of cost in any disability support business.
If you don’t see all three, you will always feel like you are working hard without the return.
Direct Service Costs (The obvious ones)
These are the costs tied directly to delivering support.
This is your biggest expense
- Wages (SCHADS Award)
- Superannuation
- Workers compensation
- Payroll tax
- Overtime and penalties
- Sleepovers and allowances
- Long Service Leave
- Travel time and kilometres
- PPE and consumables
- Training and onboarding
- Uniforms
Operational Costs (This is where most businesses leak money)
These are the costs required to keep the business running day to day.
- Rostering systems
- CRM or client management systems
- Accounting software like Xero
- Payroll systems
- Rent or office space
- Phones and internet
- IT support
- Vehicles
- Policies and procedures
- Audit costs
- External consultants
- Insurance
- Public liability
- Professional indemnity
- WorkCover.
Leadership and Growth Costs (The hidden layer)
This is the layer most providers don’t account for properly.
- Team leaders
- Operations manager
- Admin staff
- Your own wage
- Marketing
- Website
- Advertising
- Networking
- Non billable hours
- Problem solving
- Staff issues
- Compliance work